Returns & Exchanges

At Giftory, we want you to be completely satisfied with your purchase. If your gift isn't quite right, we offer a 30-day return policy for most items in their original, unused condition.

1

Initiate Your Return

Visit our online return portal with your order number and email address to start the process and select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing